StanData began developing the technology in August 2017 for the LifeDesk®, due to a request from a major financial institution undergoing a headquarters move that was interested in installing sit-stand workstations for their office workers which numbered in the thousands.
The institution’s two specific challenges were controlling the power consumption of so many workstations and determining if there is, in fact, an ROI on such a large investment.
A successful proof of concept for the power consumption solution was delivered in October of the same year and approved by both the client and the state’s chief electrical inspector.
Being able to deliver an ROI however, was a little more of a challenge as this required DATA collected over time. As an alternative, the institution was forced to rely on generic case study data which was inconsistent at best.
With the technology in hand and to address this challenge we worked with LifeDesk® over the next 18 months collecting this data, eventually surpassing 100,000 transactions in March 2019.
During this period and due to the uniqueness of the solution, a patent on the technology was filed in October 2018.
Results We Found
During the data collection period, we were surprised by what we found –
- The software was made available to all new LifeDesk® users.
- Over the first 12 months, approximately 1000 users registered with the technology which at the time was only available via iOS or Android devices.
- Approximately 20% of these users engaged with the technology over an extended period of 3 months or longer.
- Of those that did engage, the data collected was very consistent with the percentage of users reporting:
- Higher job satisfaction (38%)
- More active overall and more engaged (50%)
- Increased Morale and Energy Levels (62%)
- A perceived increase in productivity (88%) with an average perceived increase of (12%)
- An average of 3.4 fewer breaks taken per day due to discomfort
The data collected was very encouraging, in fact, we could now deliver a somewhat “minimum ROI” by extrapolating the reduced number of daily breaks due to discomfort, the average break length and number of days at work per year.
For example, assuming an average break of 10 minutes and the average number of workdays in a year, this translated into 147 hours of additional employee output per annum.
While these results were encouraging, the low engagement we observed was clearly a challenge that needed to be overcome.
Upon conducting further research, we discovered that our results were pretty much in line with many Workplace Wellness programs, which commonly reported overall low engagement in the 20-40% range and a very low — if any ROI. RAND, Workplace Wellness Programs Vol.5, No. 2 2015
Furthermore, most employees that engage with their Workplace Wellness Program, had a healthier profile and simply saw this program as another employee benefit.
We equated what we developed to a “FitBit® with education”. Simply by giving an individual a FitBit® does not encourage them to start walking if they do not have a propensity to do so. Of course, those that are engaged and internally motivated will be working towards their set goals, but that still falls in the minority.
Introducing StanData’s Performance Groups and Pilot Programs
It has been long established that most individuals perform better in groups as they work towards a common goal. There has been a myriad of articles on this topic that can be found simply by searching for “Are individuals more motivated to exercise when part of a group”.
Gamification has also been found to encourage usage. In fact, Gartner has found that gamification is the primary mechanism used by at least 40% of Fortune 1000 companies to transform business operation published recently on this topic. There are two reasons why. They –
- Inherently perform better for fear of letting the team down.
- Share the load to achieve the group’s objective.
While this may not be the case for a company’s top performers (who are already engaged), it certainly seemed to apply to increase engagement amongst all employees.
Various group settings and incentives were analyzed, and a protocol was devised that has proven to deliver results and outcomes by –
- Setting up Pilot Programs for the Performance Groups –
- A 1-month program if the employee already used a sit-stand workstation or
- A 3-month if the employee was receiving a new sit-stand workstation
Contact us to learn more about our study protocols or download the reports here.
85% engagement or higher was achieved in each Pilot Program conducted. This exceeded our expectations.
These employees were randomly selected, and it was clear that we were able to effectively engage what Health Insurers define as the “At-Risk” employee population.
Two other noteworthy outcomes were –
- The pre and post data collected from the Pilot Program was found to be in line with the initial user data we analyzed.
- User participation waned after the Pilot Program was completed.
We were so surprised by these results that in June 2019 we submitted our data protocol, collection and interpretation to The Validation Institute, a third party accreditation facility for Wellness software.
Once accreditation was received, we quickly realized that the software’s potential was far greater than we could have initially imagined when we began developing it for the LifeDesk®.
The Ideation of StanData’s Universal Software Product (USP)
Throughout this journey, we’ve been very fortunate to be able to rely on advocates and advisors from major organizations such as Traveler’s Insurance, UNUM, The Hartford, Aetna, Arthur Gallagher & Co., Willis Towers & Watson and Hub to name a few.
The underlying message was the same:
“For the software to have value it must be easy to use, work with any sit-stand device and FREE”
It seemed like a tall order, but we rose to the challenge with the introduction of our StanData USP. When we shared the software and the model with our trusted advisors, their feedback was that, when the software launches, we have effectively removed all barriers to entry.
Introduction of StanData’s USP, BETA and Next Steps
Our USP while not connected and able to control the sit-stand workstation allows users of any make or model to track transitions, schedule reminders and view their performance metrics. And, like the user version of our Connected product, it will ALWAYS BE FREE. Pilot Programs can also be conducted with our USP and in conjunction with any of your sit-stand workstations no charge.
There are two reasons we made the decision to launch the USP in BETA:
- There is a difference between the Connected and USP software. In Connected mode, the software controls and monitors the desk. Currently, with our USP software, we must rely on entries made by the user. However, we are already developing a connected upgrade path for the USP.
- To accomplish this development effort, we need to get USP users on board as quickly as possible to assist us in completing the development.
We need your feedback!
If you are involved with Corporate Innovation within your organization and feel this may be of value, please contact us below. We want to hear from you!
As we continue to develop our upgrade path, scheduled for full release for ‘Q3 of 2020, you will become one of our trusted advisors. You will have access to the new technology before it becomes public and be part of a shortlist of individuals that will help us improve the product functionality and user experience.